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Fraud, Phishing & Hacking: When artificial intelligence serves the fraudsters

Suzon Nyssen (Head of Tax & Legal), 29 May 2026

Current situation: a rapidly growing threat

On 14 May 2026, the Federal Judicial Police (FJP) of Antwerp publicly sounded the alarm, highlighting the growing sophistication of invoice fraud. Figures from the official Belgian authorities confirm the scale of the phenomenon: damage of approximately €32 million is reported for 2025, certainly underestimated given that the FPS Economy estimates that fewer than 1% of victims of online fraud report the facts.

 

How does invoice fraud work?

Invoice fraud has evolved considerably. It is no longer a matter of physical mail intercepted in letterboxes or in bpost's postal sorting centres (although these practices persist). Nowadays, fraudsters operate almost exclusively electronically, with formidable efficiency.

It all starts with fraudulent access to a mailbox. Criminals exploit compromised login credentials from previous data breaches. This data (often from major telecom operators such as Telenet or Proximus) is exchanged or resold on the dark web.

Once the mailbox has been infiltrated, the process unfolds in a fully automated manner, thanks to artificial intelligence: "As soon as they access the mailbox, they intercept and monitor all incoming mail via an automated process. They then manipulate the invoices in attachments by replacing the structured communication and account number. The modified invoice, visually identical to the original, is then discreetly placed back in the mailbox or transmitted directly to the victim. Thanks to artificial intelligence, this process takes place at lightning speed." (FJP Antwerp)

The result: an invoice that appears entirely authentic — same logo, same layout, same supplier — but in which the only change is that the IBAN account number has been replaced by that of a "financial mule" controlled by the fraudsters. The fraud is often discovered too late, when the legitimate supplier demands payment.

The main forms of invoice fraud are as follows:

  • IBAN fraud: Modification of the account number on an intercepted existing invoice (targets primarily SMEs, self-employed individuals, private individuals)
  • Ghost invoice: Sending of a completely fictitious invoice imitating a known supplier (targets primarily the purchasing and accounting departments of companies)
  • CEO fraud: Impersonation of a company director to order an urgent transfer (targets financial managers and directors in large companies)
  • VAT carousel fraud: Fictitious invoicing circuit between shell companies to fraudulently recover VAT (targets in particular supply chains, importers-exporters)

 

Fraud through usurpation of the bank account or Itsme

Companies are also increasingly confronted with genuine hacking of their IT environment and their Itsme, giving fraudsters access to the payment programmes (such as ISABEL) that companies normally use. The risk is then that they carry out a large number of payments via these programmes, often during the weekend when there is less real-time monitoring of accounts.

Itsme has moreover published the following message on its website. Caution is advised.

 

The tax consequences for victim companies

VAT — A company that has paid a falsified invoice cannot in principle deduct the corresponding VAT if the payment was not made to the legitimate beneficiary. The FPS Finance may reject the right to deduction if the validity conditions provided for by the VAT Code are not met, as these concern the identification of the legitimate supplier. It is up to the company to prove its good faith.

Furthermore, a company involuntarily involved in a VAT carousel fraud scheme may be held jointly and severally liable for the fraudulently deducted tax. The case law of the Court of Justice of the European Union indeed requires taxable persons to verify the reliability of their suppliers.

CIT — In the event of theft of money via bank fraud, the stolen amounts could be deductible as professional losses, provided that the theft is well documented with a solid file of supporting documents (theft report to the Police, no gross negligence in the management of IT security, etc.).

 

Mandatory electronic invoicing since 1 January 2026: a partial shield

The arrival of Peppol from 1 January 2026, making structured electronic invoicing mandatory for all B2B transactions between VAT-registered taxpayers established in Belgium, means that PDF invoices transmitted by email are no longer considered valid for B2B exchanges from that date.

The generalisation of Peppol should structurally reduce invoice fraud between companies, as documents will no longer be able to circulate freely in the form of editable PDFs. However, another risk arises: that of automatic approval of invoices from third parties who are not your suppliers. Any third party can send an invoice to a company via Peppol, and it is up to the manager of the invoice reception programme to verify them before approving/paying them.

Furthermore, the Federation of Belgian Enterprises (FEB) warns that fraudsters are already adapting: they are now seeking to hack directly into the invoicing systems and Peppol access points of companies.

 

How to protect your business?

Faced with the growing sophistication of fraud, the Belgian authorities and the FEB recommend a series of concrete measures. The following best practices are recommended:

Secure your messaging systems

  • Activate two-factor authentication (2FA) on all professional email accounts, without exception.
  • Regularly check whether your email addresses have been subject to data breaches (HaveIBeenPwned.com or Firefox Monitor recommended by the FJP).
  • Set up an anti-phishing filter and rules for detecting suspicious messages.
  • Train your staff to recognise fraudulent emails: new attacks no longer contain spelling mistakes, unlike the scams of the past.

Secure your payment procedures

  • Establish a strict procedure for any change of a supplier's bank details: verification by telephone (on a known number, not the one indicated in the suspicious email), validation by a second responsible person.
  • Take advantage of the beneficiary verification service set up by banking applications: before any transfer, your bank automatically confirms whether the recipient's name matches the IBAN indicated.
  • Set up daily bank payment limits with reasonable thresholds.
  • Be systematically wary of any urgent transfer request, especially if it supposedly comes from a company director.
  • Systematically reconcile invoices received with purchase orders and delivery notes.

Migrate to structured electronic invoicing (Peppol)

  • If not yet done, register on the Peppol network without delay. It is a legal obligation since 1 January 2026.
  • Peppol system adaptation costs are deductible at 120% for corporate income tax purposes for SMEs and self-employed individuals until 2027 (digital investment).
  • Note: Peppol only protects B2B exchanges between established Belgian taxable persons. B2C exchanges and foreign companies without a permanent establishment remain outside the scope.

 

What to do if you are a victim of invoice fraud?

  • Immediately contact your bank to try to block or recall the fraudulent transfer.
  • File a complaint with the local police.
  • Keep all evidence: emails, original and modified invoices, payment records.
  • Contact B.F.S.: we can assist you in the steps to be taken with the FPS Finance and to limit the tax consequences.
  • If applicable, report the facts to the FPS Economy via ConsumerConnect.

 

Conclusion: vigilance and security go hand in hand

Invoice fraud is no longer an abstract threat. It strikes Belgian companies of all sizes, with sometimes devastating financial and tax consequences. Artificial intelligence has profoundly changed the game: scams are now virtually undetectable to the naked eye, fully automated and disconcertingly fast. The transition to mandatory electronic invoicing via Peppol represents a major structural advance. But it does not exempt from constant vigilance over IT security and internal procedures. Fraudsters adapt — your defences must evolve too.

You are not alone in facing these risks. B.F.S. supports you on a daily basis, whether to advise you on securing your invoicing processes, bringing you into compliance with the new legal obligations, or simply answering a question that concerns you. Our door is open.